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Responsive and Transparent

Trusted Communication

Uncommonly Friendly Support

Gilmore’s friendly team of IT experts are at the heart of our business model. Courteous and competent, our techs address each situation with urgency and tact. Gilmore provides the assurance that your IT will stay secure and reliable, and offers the right amount of information at the right time to keep strategic plans on pace.

“Gilmore’s level of communication is excellent. We hear from them at least once a day if the project demands. I have access to a portal that shows all open tickets.”

Communications and Customer Portal

Transparency and timeliness are highly-valued qualities at Gilmore. With an inFocus agreement, customers have a dedicated Account Manager, 24/7 monitoring of equipment and servers and unlimited Remote Help Desk use. Additionally, open tickets can be accessed anytime through the customer portal.

  • Our transparent process means you’ll always know what your IT department is doing
  • We respond with friendly urgency to issues resulting in downtime or interruption of normal business flows
  • Access to open tickets keeps you up-to-date on any ongoing projects

Open collaboration is at the heart of what we do at Gilmore. Call today to find out how Gilmore can serve your business. 866-978-3600 or email info@gilmoresolutions.com

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