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Proactive Solutions

Painless Troubleshooting

Gilmore is here when you need us, but more importantly, we’re working behind the scenes to avoid problems altogether. We work hard to stay on top of your IT needs, solving problems before they become actual disruptions. From software upgrades to hardware maintenance, your uptime is our priority.

“Our issues are treated with urgency by Gilmore. They resolve issues as quickly as they can, our downtime is almost non-existent. They’re not a vendor, they’re a partner.”

Customer Portal and Communication

Gilmore provides the right information at the right times. We keep the lines of communication open with our customer portal, monthly strategy and planning meetings, and unlimited access to our remote help desk.

“When we have a problem, we call Gilmore. We get a tech right away to call us back and work through the problem and fix it.”

Minimal downtime

Time is money. Gilmore will build your networks to be as robust and resilient against disruption as possible, but when downtime occurs, you’ll have a dedicated team focused on resolving the issue with minimal delay.

Upgrades and Replacement Plans

Gilmore’s strategic technology solutions begin with understanding your current capabilities and developing a plan to bring your networks up-to-date. But we go one more step to determine your technology needs in the future. We’ll right-size your systems to be efficient now and ready to incorporate tomorrow’s growth.

“When we are planning for capital expenditures, Gilmore provides helpful information on equipment upgrades and maintenance.”

Call today to get started with an inFocus Managed IT plan to keep your business running smoothly. 866-978-3600 or email info@gilmoresolutions.com to schedule a consultation and technology assessment.

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